LightInTheBox is an internet store that sells a variety LED lighting options including bulbs and dimmers. LightInTheBox is a little slower than brick-and mortar stores in that it takes longer to deliver orders. LightInTheBox can deliver orders in a longer time frame, but it is still legal. The company's warranty is often very limited and may not offer much recourse after 30 day.
7.393 reviews
Light In The Box's shipping time is often the focus of customer reviews. This can especially be true for wigs. Many customers complain about the long processing times, and have requested refunds and returns in some cases. The company is currently shipping from warehouses in China.
LightInTheBox received a 3.5-star rating overall from 549 reviewers. The vast majority of customers are satisfied, but some have reported issues with customer service. Their website is confusing and they may send items in the wrong sizes. However, the catalog is reasonably affordable and most customers are satisfied.
Customer satisfaction
Customer satisfaction isn't always about going above and beyond. Instead, energy spent delighting customers can better be directed to other activities. As a result, you should look at CES as a good way to measure customer loyalty. Using the right metrics can help make CES a profitable strategy.
Multi-factor data is necessary to accurately measure customer satisfaction. This requires creativity and data analysis. A single metric will not be perfect. Customer satisfaction can only be measured by the combination of all data.
Shipping methods
LightInTheBox products have different shipping rates. It all depends on which shipping method is chosen and where you are located. The average shipping price is approximately 5 dollars. Shipping costs can vary depending on factors like destination, weight, delivery time, and the length of the trip. International shipments typically take 10 to 20 days to arrive. You can choose Express Delivery or Priority Mail if you need your LightInTheBox product sooner.
For shipping light packages, USPS is your best option. The USPS offers several shipping options, including First Class Mail or Priority Mail. Priority Mail, which is suitable for light packages with a weight of less than 13 ounces, is the most economical option. Shipping distance is also a factor.
Return policies
Before you make your purchase at Light in a Box, you'll want to make sure that their return policies are right for your needs. There are many different return policies depending on what product you're purchasing. An expensive item may be impossible to return, or you might not be eligible to return a defective item.
The return policy for Light in a Box is quite simple. If you're not satisfied with your purchase, simply send it back for a refund. The retailer will replace the purchase price but not shipping costs. You can return your items within 7 days of receiving them as long as the garments are not worn, washed or damaged in shipping. Returns must be accompanied by a Return or Exchange receipt.
Legitimacy
Light in a Box offers fashion accessories and electronic gifts worldwide. The company boasts a large product range and a well-respected reputation. However, many customers have had complaints. These complaints include unsatisfactory customer services, ineffective chat platforms, and slow shipping. Light in a Box customers report that they received products that are not what was advertised. Also, after sales technical support can be poor.
Review real customer products to help you make informed purchases. These reviews are the best method to see if the product works. Only customers who have used the product can write reviews. Good reviews show that the product's value is high, while bad reviews signal it isn't. I personally recommend buying items that have 70 or more reviews and a star rating of 4.7 or higher. LightInTheBox also has a return policy. Many cases are difficult and expensive to return.