Google Customer Reviews allows businesses to gather and display customer feedback. The reviews help shoppers make better decisions and are one of the best ways for a business to stand out in search ads.
You can display the Google Customer Reviews badge on your website or use the Google App to automatically insert a customer review badge into your store. It is vital to display the badge as it will let customers know all about your company's outstanding customer service.
Easy to add the Google Customer Review button to your website. You will need to place the Customer Review Code snippet code into your store's checkout page. When a customer purchases, the snippet will direct them to a Google Customer Reviews survey. The survey will give the customer a rating, and a thankyou message. Alternatively, you can display the badge on other areas of your site as well.
Google Customer Review programs are not tied to products like the Product Ratings. It's however very similar to Google’s Seller ratings program. A lot of star ratings will improve your online credibility, and make you products more visible to the internet’s most discerning shoppers.
It's up to you to decide whether Google Customer Reviews will boost your sales. Many sellers report that the program has helped increase their traffic. You are more likely to receive repeat business if you have a positive review from a customer. You should pay attention to the reviews that you get. Make sure you respond quickly to their reviews.
Customers should leave positive reviews. However, you need to be careful how you handle negative reviews. If you aren't sure how to handle a customer complaint, you can look to your social media accounts and customer service channels. The Google Support link is also helpful. Include it in your email signature to help spread word about your company.
No matter the reason, it is important to be grateful for your customers' business. You should thank customers for positive reviews. They are not always as urgent as bad ones. Even a small thank-you can go a long distance in turning prospects and customers into loyal ones.
You shouldn't ignore the details of Google Customer Reviews. You need to be aware of certain policies that can lead to a badge re-do or the end of the program entirely.
Clear strategy is key to using Google Customer Review. This will allow you to collect and display your own reviews. Once you have set up your Google Customer Reviews account and installed the code, it will take a few days for the programme to start collecting data. This process can take up to 60 to 90 business days, according to some merchants.